Will I connect with auto attendant or will a live person answer the phone?
At SouthPark Pediatrics, we pride ourselves on the personalized professionalism provided by our front office staff. You should expect to speak directly to a live person when your call to our office is answered.
For after-hours concerns, is there a nurse triage system, or does the patient speak directly with the doctor?
For urgent/emergent medical concerns after-hours, the doctor generally returns your call within 15-30 minutes. There is no nurse triage intermediary.
What age range of patients do your pediatricians follow?
Birth to 18 years old.
Are you currently accepting new patients?
At what hospitals do you have privileges?
We see newborns at Presbyterian Hospital-Downtown and Carolinas Medical Center-Main.
Will I get a sick appointment the same day I call?
SouthPark Pediatrics, PA Reserved patient and general visitor parking.
4601 Park Road, Suite 100, Charlotte, NC 28209 Phone: (704)522-6656 Fax: (704)522-6665 Email: firstname.lastname@example.org