Will I connect with auto attendant or will a live person answer the phone?
At SouthPark Pediatrics, we pride ourselves on the personalized professionalism provided by our front office staff. You should expect to speak directly to a live person when your call to our office is answered.
For after-hours concerns, is there a nurse triage system, or does the patient speak directly with the doctor?
For urgent/emergent medical concerns after-hours, the doctor generally returns your call within 15-30 minutes. There is no nurse triage intermediary.
What age range of patients do your pediatricians follow?
Birth to 18 years old.
Are you currently accepting new patients?
Will I get a sick appointment the same day I call?
SouthPark Pediatrics, PA
1700 Abbey Place, Suite 102, Charlotte, NC 28209 Phone: (704)522-6656 Fax: (704)522-6665 Email: firstname.lastname@example.org